Our Services / Financial Services Guide

Financial Services Guide

A guide to our relationship with you and others
This guide commonly known as an “FSG” contains important information about:

• the services we offer you.
• the kinds of financial services are we are authorised to provide and the kinds of financial product(s) these services relate to.
• the information you should provide to receive personalised advice.
• the information we maintain in your file and how it can be examined.
• who your adviser will be.
• who is responsible for the financial services provided.
• how you can give instructions about your financial product(s).
• how we and our associates are renumerated.
• how you will pay for the services provided.
• any potential conflict of interest we may have.
• our internal and external dispute resolution procedures and how you can access them.

FSG - Financial Services Guide	type: pdf | size: 206 kB